LG ThinQ Description

Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.

■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
- Find out ways to better make use of the app's features from ""Explore""
■ Upgrade your products and your living spaces from ThinQ Play.
- Download a variety of apps available for use from LG ThinQ On(AI Home Hub)
- Use your products more efficiently and with greater ease by introducing new features to products you are currently using.
- Upgrade your products based on your lifestyle and personal preferences.
■ Create smart routines to match your needs.
- Automatically turn on the lights and air purifier when it’s time to wake up.
- When you’re on vacation, automatically turn off products to save energy.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
- Receive care services for your products all in one place.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.
- Our 'Chat with LG' provides answers tailored to your product’s situation and condition.

※ Services and features may vary depending on your product model and your country or region of residence.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.
We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.(미국 Only)
- To use the AI oven Cooking Record feature.
- To use in “Chat with LG” when entering the product and serial number information

• Photo and video
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.
- To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase
- To use in “Chat with LG” when entering the product and serial number information

• Microphone
- To check product status via Smart Diagnosis
- To use in “Chat with LG” when inputting through the microphone in the input window and using STT.

• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.

• Music and audio
- To play music files on your smartphone on the TV.

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Comments about LG ThinQ Android Version

This app is a great idea in theory. I purchased a new LG washer and dryer set to replace my older set that was getting worn out. The app was a great upgrade, BUT it keeps losing connection with my machines! Every couple of days, it will tell me I need to delete them and sync them again to restore connection. I love the idea of the app, but it has serious connection issues, which may cause me to delete it soon. I'll just go back to my old way of listening for the melody to know it is done!

It works, but a lot of things are wrong. This is the only app that reminds me to change my password every 6 month. This is the only "smart" home app that cannot invite household members to join the home via their email. I used the app to configure the TV a few months ago (you can't do it without an app lol), today I logged in and the app forgot there was a TV.

UPDATE: The most recent update to the web os fixed this and it works now connected to satellite 👍. No issues now with the app. Tired of the fact that it will not serve its purpose if I'm connected to the satellite. Even though it's the same network, the app says I have to be on the same network. I have a google tv and I can control it with the app no matter what.

Is LG ThinQ safe for my device?

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Yes, LG ThinQ follows the Google Play content guidelines to ensure safe use on your Android device.

What is an XAPK file, and what should I do if the LG ThinQ I downloaded is an XAPK file?

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A file with .xapk extension is a compressed package file. It is a container file format that incorporates APK and additional associated files required for the installation. The XAPK format was introduced to package the APK file and OBB file together for a seamless delivery and installation process. XAPK format can help reduce the package size of application. On mobile phones, users need to install the XAPK installer first, and then install XAPK files through that installer. You can find the installer here:https://apkcombo.com/how-to-install/. But on PC client, you just need to put the file on LDPlayer.

Can I play LG ThinQ on my computer?

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Yes, you can play LG ThinQ on your computer by installing LDPlayer, an Android emulator. After installing LDPlayer, simply drag and drop the downloaded APK file into the emulator to start playing LG ThinQ on PC. Alternatively, you can open the emulator, search for the game or app you want to play, and install it from there.

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