OMICall Contact Center Description
OMICall Contact Center Multi-channel smart switchboard. The application allows making calls connecting to the Omicall switchboard via VOIP, operating based on 4G or wifi network signals, optimizing costs for businesses.
Features of OMICall Contact Center:
- Customer management, customer interaction history
- Listen and answer VoIP calls anywhere using 4G or wifi
- Internal calls between employees in the enterprise
- Mini CRM for customer management
- Smart multi-channel interaction management
Features of OMICall Contact Center:
- Customer management, customer interaction history
- Listen and answer VoIP calls anywhere using 4G or wifi
- Internal calls between employees in the enterprise
- Mini CRM for customer management
- Smart multi-channel interaction management
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