RecargaSUMA Description

IMPORTANT: The NFC antennas of telephones and transport cards interact with each other in different ways, so it is important for the user to invest a little time in detecting the optimal position between their telephone and card. Most of the time, it is enough to slowly approach the card in a landscape direction to the upper back area of the phone, where the camera is usually, without actually touching it, although it can also work well by touching the phone. As soon as a red circle of activity appears in the center of the screen, hold the card for a few moments at that point until the card is read/written. If you have difficulties, you can also try having the card placed on the back (touching the phone) before starting the application.

RECHARGE PROCESS: 1) Open the app, 2) bring the transport card close to your phone to read it (do not remove it until you read a correctly recorded card message), 3) SEPARATE THE CARD, 4) pay your recharge, 5) RETURN TO THE APP TO RECORD THE CARD, 6) bring the transport card back to the back of your phone (do not remove it until you get a message that the card has been successfully recorded), 7) check that your card has been recharged by reading the card again to verify that the balance or the start/end date, in monthly installments, has been updated, otherwise the operation will be pending and you will have to repeat the recording process.

If any error occurs or the card recording takes more than approx 2 seconds, or you don't see the red activity circle in the center of the screen in card reading/writing, please close the app completely, reopen it and follow the instructions on the screen.

Never close the app after payment. You must return to the application once you have been authorized.

Only ATMV coordinated SUMA and temporary tickets can be recharged. It does not recharge Bonobús from EMT, nor Bonometro and Tuin card from MetroValencia.

Please, if you have any problem, let us help you and write to us at rechargesuma@transermobile.com, or use the form available in the incident section of the application menu.

We recommend that you read the user guide that you will find in the application menu, there you will find all the necessary information that will allow you to get the most out of the "RecargaSUMA" service.

The "RecargaSUMA" application is approved by the Ministry of Housing, Public Works and Vertebration of the Territory of the Valencian Community.

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Is RecargaSUMA safe for my device?

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Yes, RecargaSUMA follows the Google Play content guidelines to ensure safe use on your Android device.

What is an XAPK file, and what should I do if the RecargaSUMA I downloaded is an XAPK file?

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A file with .xapk extension is a compressed package file. It is a container file format that incorporates APK and additional associated files required for the installation. The XAPK format was introduced to package the APK file and OBB file together for a seamless delivery and installation process. XAPK format can help reduce the package size of application. On mobile phones, users need to install the XAPK installer first, and then install XAPK files through that installer. You can find the installer here:https://apkcombo.com/how-to-install/. But on PC client, you just need to put the file on LDPlayer.

Can I play RecargaSUMA on my computer?

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Yes, you can play RecargaSUMA on your computer by installing LDPlayer, an Android emulator. After installing LDPlayer, simply drag and drop the downloaded APK file into the emulator to start playing RecargaSUMA on PC. Alternatively, you can open the emulator, search for the game or app you want to play, and install it from there.

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